Anything from intermittent flakiness to unresponsiveness or complete freezing. See the answer below for more details. Once the reboot is successful, proceed with normal operations or troubleshooting and testing. It will be static blue for a few seconds. Now the Razer logo will start blinking indicating that the device is ready to pair. What are the Technical Specifications of the Razer Basilisk X HyperSpeed? For your safety, only use an alkaline battery. Some laptops have built-in Bluetooth. Surface Calibration allows you to optimize the Razer Precision Sensor to any surface for better tracking. Select the Power Management tab, and see if there is a check next to Allow the computer to turn off this device to save power. and I don't turn the mouse off. Press J to jump to the feed. I will give you the perfect, easy and quick way to do this. Now move the cursor on the screen to confirm that your mouse is connected. Press and hold the Connect button on the bottom of the mouse. Make sure you have the batteries in your wireless mouse. 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This wireless-only mouse looks and feels very similar to the much more expensive Razer Basilisk Ultimate, but with a few changes to justify its lower price tag. There may be interference from other wireless devices. Your Razer Basilisk X Hyperspeed will start working. Turn the slider on one side which is under the mouse. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification. Check to see if the USB port is faulty by moving the wireless dongle to another port. The red light on the top blinks to indicate that the battery charge level is below 5%. 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Turn the power button on. The consent submitted will only be used for data processing originating from this website. No. How do I fix this? Press and hold the two side buttons and cycle the DPI stage up button simultaneously for three seconds to activate pairing mode. There is no adjustment for scroll wheel resistance on the Razer Basilisk X HyperSpeed. To activate the mouse you have to follow these simple steps. On-The-Fly Sensitivity adjustment allows you to set a button of your choice on the Razer Basilisk X HyperSpeed to enable the feature. The HyperSpeed is 5.11 inches in length, 2.36 inches in width, and 1.65 inches in height (130 x 60 x 42 mm), and weighs 2.9 ounces (83g) without the battery. Now flip your mouse and locate the power button on the bottom. The interference in turn disrupts the communication link between the mouse and its USB receiver. Bluetooth is laggy at times thus I prefer using the wireless adapter. My Razer wireless mouse will not power up or turn on. The Razer Basilisk X HyperSpeed is not supported by Razer Chroma RGB. If using Hyperspeed, the dongle must be inserted into a USB port. This is the same frequency range that is used by the Basilisk mouse and signals from your router interfere with signals between the mouse and the USB dongle. In Device Manager, click the arrow next to Bluetooth, and select the Bluetooth radio. To recharge the battery (if it is in fact rechargeable) you have to remove it from the mouse as shown in the picture below. With that out of the way and if it doesnt resolve the freezing, we explore other reasons for and solutions to the problem. When in Bluetooth mode, the Razer Basilisk X HyperSpeed is good for up to 450 hours. These specific indications will tell you that the mouse is connected. Refurbished Products purchased from Razer.com will have the lesser of a 1 year warranty period or the warranty period as stated above. The Basilisk ships with a non-rechargeable battery and this should not be recharged instead it should be replaced with another working battery. Even a nearby phone with Wi-Fi on can have the same effect. For gaming, using its Razer HyperSpeed Wireless lets you to tap on its ultra-fast performance for up to 285hours. Razer Basilisk x Hyperspeed Wireless mouse crashing PC. Comment * document.getElementById("comment").setAttribute("id","af58212a2c630fd7162c8e955a5a24fa");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. Do not scrub the surface of your Razer mouse. If it does, then its likely an issue with drivers (covered earlier in this post). If the issue still persists, its likely a hardware issue. This will reduce the amount of interference to the mouse. We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes. You can always get a replacement within the warranty period. Razer is the world leader in gaming hardware and systems. How do I change the settings of my Razer Basilisk X HyperSpeed? How do I fix my Razer mouse not turning on? In the event that your product is out of warranty and you are inclined toward a DIY approach, read on. While holding down the mouse buttons, plug the mouse back into the computer. Check Point Lab R80.40 - 3. I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. If you use a USB hub between the device and the PC, make sure the hub has power. . This will increase the signal strength (also called RSSI or received signal strength indicator) and provide a more reliable wireless link. Razer Basilisk X Hyperspeed (Black) at Best Buy for $44.99 The Basilisk X HyperSpeed is most defined by what it lacks: the Razer Speedflex cable found in the Basilisk V2,. Yes, but for basic functions only. rideable.org is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. If that doesnt resolve the issue then try the following: This normally happens when the Hibernation mode of the computer is enabled. As a member of the eBay Partner Network I earn from qualifying purchases. [c] Warranty period for Razer Firefly HyperFlux is 2 years. Note that for this to work, your laptop or PC will need Bluetooth capability. Download and install Razer Synapse 3 to configure your Razer mouse. The optical sensor is a key component of the mouse and needs to be kept clean for best performance. Razer Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black. Over time the Optical sensor (I in the picture below) under the mouse collects dirt. As a first step, re-establish the wireless connection by. As an Amazon Associate I earn from qualifying purchases. Designed to deliver fast and precise mouse clicks, these switches boast a durability of up to 50 million clicksideal for extensivegaming. From the menu choose the what the Power Buttons must do option on the left side of the window. I've had my Basilisk X Hyperspeed for less than a week, and BT stopped working. Follow the instructions that appear on the screen. Follow the instructions here for connecting. The Razer Basilisk X HyperSpeeds status indicator will blink red twice in repeated intervals to indicate that the battery level is less than 5%. Free shipping for many products! Hopefully this captures everything. If you have no profile button on your mouse, try pressing the right, left, and middle buttons for 5 seconds at the same time. Examples of such devices are Wi-Fi routers, Microwave Ovens and even your cell phone. If its set to the middle, the mouse is Off and wont connect to your PC. This can cause erratic behavior. Ensure that your mouse battery is charged, follow the instructions in the Synapse application, Here is a more detailed post on how to solve interference issues, update the Synapse software to the latest version, Razer Basilisk X Keeps Cutting Out : (8 Easy Solutions! If you encounter this, please update Synapse 3 through Settings > Check for Updates. Copyright 2023 Razer Inc. All rights reserved. My computer still detects when the adapter is plugged in but I totally cannot move the cursor nor click anything with the mouse. Unplugging the Hyperspeed USB wireless receiver, Enable Bluetooth settings on your computer, Make sure that the mode slider under the mouse is set to Bluetooth, Press and hold the two side buttons and the Cycle DPI stage up button, Select the Basilisk X on your PC or laptop, Once paired the status indicator will change to a static blue color for two seconds, When connecting using the Bluetooth Mode, slide the button below the mouse to the BT position, A blue light starts blinking, suggesting it is ready to pair. We and our partners use cookies to Store and/or access information on a device. Bluetooth; Hyperspeed ; This Basilisk X does not have a wired mode of operation. The picture below shows how this should be done. Clean the sensor using a Q-tip that is lightly coated with rubbing alcohol. Here is a more detailed post on how to solve interference issues. I'm resurfacing this issue. Manage Settings To reset your Razer Basilisk mouse, simply connect it to your computer and then press and hold the left, middle, and right buttons simultaneously for 5 seconds. Switch the slider to Bluetooth mode. While holding down the mouse buttons, turn the mouse back on. $44.99 at Best Buy $49.75 at. I have been using the wireless adaptor and it has been working fine all this while but yesterday it suddenly stopped working on wireless adapter and can only be used on Bluetooth. New comments cannot be posted and votes cannot be cast. Best Indoor TV Antenna with 100 Mile Range We Investigate the Marketing Claims! How to connect the Bluetooth device to the computer, How to perform a hard reset on the Razer Phone. For Razer Basilisk X Hyperspeed, you will need to add a new device. Why is my mouse not working all of a sudden? Let the sensor dry for five(5) minutes before attempting to use it. Razer Basilisk is a wireless (only) mouse. The reason for this is that any mechanical issues get worse with time. Sometimes you do not know how to activate a mouse for pairing. 1 day ago, By Zulqarnain Yousaf Make sure you have the batteries in your wireless mouse. NEW Razer Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black* Sponsored. Razer support only in the pinned post. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Sorry, our virus scanner detected that this file isn't safe to download. Wi-Fi routers transmit very strong wireless signals that interfere with the operation of wireless mice. Have a question? When you purchase through links on our site, we may earn an affiliate commission. [d] Products purchased prior to October 1st, 2018 maintain the original 6 month warranty. As all the operational information is loaded on the drivers. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification. But some old models lack this feature. (Tried with the dongle as well but the situation goes the same) I've checked different people's experience . If using Hyperspeed, the dongle must be inserted into a USB port. up to 450 hours in Bluetooth mode. Let the sensor dry for five minutes and try the mouse again. As of 2018, Microsoft has updated Xbox One to support PC keyboards and mice. This can be done either under the manufacturers warranty or purchased separately. What does the button on the bottom of the Razer basilisk do? the only quarrel is . The Sensitivity Clutch is one of the Razer Mouse sensitivity features that allows you to switch DPI levels that are stages apart temporarily and return to your current DPI without the need for cycling through Sensitivity stages. The Basilisk X uses one AA battery. See the answer below for more details. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. A. Turn the power button on. Simply remove the cover to store or remove your USB dongle. (Non-overlapping channels are commonly set to 1, 6, or 11). Since purchasing, I have had constant issues with the mouse just freezing during game (League of Legends) to the point where my entire PC will start freaking out. Mines doing the same thing. This is not a problem specifically with your Razer device, but this is controllable and can be resolved with the following suggestions: Change your Wi-Fi connections channel. My Razer Device is not detected in Razer Synapse 3. Learn more, By Add to Cart. I set the sleep function for 15 minutes (the longest) and uninstalled synapse. Hold down the left and right mouse buttons. It will take 4 to 5 minutes to connect your wireless gaming mouse. Press and hold the Power and the Volume Up buttons simultaneously for 7-10 seconds. With Hyperspeed technology and many other bells and whistles, its a sophisticated little machine designed for performance! Exclusions and Limitations: This Limited Warranty does not cover cosmetic damage, minor cosmetic abnormalities and normal wear and tear, including without limitation scratches, dents, discoloration and tears in the head pillow, seat cushion, PU leather, Armrest and stiches of the upholstery. Alternatively you will need to use an external Bluetooth dongle that plugs into a USB port. The batteries that you are using are low in power. Put it back in and it worked again. De-select the USB Controllers option for the rest. up to 285 hours in HyperSpeed Wireless. Box 71092Springfield, OR 97475. The Razer Basilisk X HyperSpeeds status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. Fully configurable via Razer Synapse 3, the 6 programmable buttons let you access macros and secondary functions so you can execute extended moves withease. Click the ADD button to start scanning for a device. The Phone should reboot automatically. Restart the PC and connect to the same port. Get up to 2 years of warranty and access reliable tech support. one important thing to address is that this is a review for the Razer Basilisk X mouse, not the Razer Basilisk Ultimate, which is the majorly upgraded version of the mouse. How to perform a hard reset on the Razer Phone. Make sure your mouse or keyboard is paired with your PC. It will be activated. What to do if PC power button is not working? Read honest and unbiased product reviews from our users. It will pair and install the device software automatically. This mode must be disabled and there are two phases involved. Razer Basilisk X HyperSpeed Firmware Updater Guide Download, Razer Basilisk X Hyperspeed Master Guide (Portuguese-Brazilian) Download, Razer Basilisk X Hyperspeed Master Guide (Spanish) Download, Razer Basilisk X Hyperspeed Master Guide (French) Download, Razer Basilisk X Hyperspeed Master Guide (Simplified Chinese) Download, Razer Basilisk X Hyperspeed Master Guide (German) Download, Razer Basilisk X Hyperspeed Master Guide (English) Download, https://manuals.plus/uncategorized/razer-mamba-elite-firmware-updateshttps://manuals.plus/razer/razer-mamba-wireless-firmware-updateshttps://manuals.plus/razer/activate-razer-hypershifthttps://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detectionhttps://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomlyhttps://manuals.plus/razer/change-razer-mouse-dpi-sensitivityhttps://manuals.plus/razer/how-to-create-macros-on-razer-mousehttps://manuals.plus/razer/my-razer-mouse-tracking-issueshttps://manuals.plus/razer/razer-synapse-not-detecting-razer-devicehttps://manuals.plus/razer/how-to-clean-razer-device https://manuals.plus/razer/razer-synapse-not-detecting-razer-device https://manuals.plus/razer/my-razer-mouse-tracking-issues https://manuals.plus/razer/how-to-create-macros-on-razer-mouse https://manuals.plus/razer/change-razer-mouse-dpi-sensitivity https://manuals.plus/razer/razer-mouse-cursor-moving-erratically-randomly https://manuals.plus/razer/razer-mouse-frequent-issues-double-clicking-scroll-wheel-issues-and-mouse-detection https://manuals.plus/razer/activate-razer-hypershift https://manuals.plus/razer/razer-mamba-wireless-firmware-updates https://manuals.plus/razer/razer-mamba-elite-firmware-updates, Razer Mouse Bungee Support Common Questions Do you have spare parts available? Make sure that the receiver (dongle) is firmly plugged in to the computer. What is On-The-Fly Sensitivity and how do I configure it? In other words, the mouse should be able to see the USB dongle during operation. How can I Connect Razer Basilisk X Hyperspeed Bluetooth if I have a Mac? Q. The Razer Basilisk X Hyperspeed is a fairly well-rounded mouse that's versatile enough for a variety of uses. There could be simple problems or complex problems. I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. The Basilisk X is a very popular gaming mouse from Razer. CANTOO Hard Travel Mouse Case for Razer Basilisk X Hyperspeed Basilisk Ultimate. Phone Number: 541-684-4623E-mail: info@rideable.orgMailing Address:P.O. As a first step, update the Synapse software to the latest version. on Razer Basilisk X HyperSpeed Manual and FAQ. In the case of built-in Bluetooth, search Bluetooth in the windows search bar. Use compressed air to blow away dirt under the affected button. A. You can clean the sensor using a Q-Tip lightly coated with rubbing alcohol. For this repair you will need an Omron D2F-F-3-7. Razer - Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black. Razer Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black (READ) $24.99. - Updated But after I disconnect it from my Bluetooth and reconnect it, it works. Use wired connection via an Ethernet cable for your internet. Plug the device directly to the PC and not a USB hub. To connect your hyperspeed Razer wireless mouse to your laptop, you need a Bluetooth device. An example of data being processed may be a unique identifier stored in a cookie. If you replaced the battery, did you remember to add the new battery correctly? 25% faster than any other wireless technology available, you wont even realize that youre gaming with a wireless mouse due to its high-speed transmission, lowest click latency, and seamless frequency switching in the noisiest, data-saturated environments. The Basilisk X Hyperspeed is Razer's latest stab at the affordable wireless mouse market. Note that Hyperspeed dongles can be replaced. - Updated You must check that the Bluetooth device is discoverable. Install the latest Razer Synapse updates. Clean the mouse using a microfiber cloth that is lightly coated with rubbing alcohol. What are the Best Practices for Connecting Razer Basilisk X Hyperspeed Bluetooth? Copyright 2023 Razer Inc. All rights reserved. First, activate the mouse by sliding the bottom button. Your wireless mouse is ready to use. Update Razer Synapse. How do I reset my Bluetooth mouse receiver? Purchase directly from RazerStore and get 14 days risk-freereturns. 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Razer - Basilisk X Hyperspeed Basilisk Ultimate, but are not Limited to, the Razer Precision sensor any... Bottom of the computer will have the same port what to do if power. But after I disconnect it from my Bluetooth and reconnect it, it works adjustment for scroll wheel resistance the! Not be recharged instead it should be replaced with another working battery posted and votes can not move cursor... Its razer basilisk x hyperspeed not turning on receiver your safety, only use an external Bluetooth dongle that plugs into a hub... Routers transmit very strong wireless signals that interfere with the mouse off after I disconnect it from my Bluetooth reconnect... Xbox one to support PC keyboards and mice mouse clicks, these boast... Another port for best performance not have a wired mode of operation of operation mouse will not up! Limited to, the mouse and its USB receiver level is below 5 % not! Connection by Bluetooth if I have a wired mode of operation and needs be! The original 6 month warranty use cookies to ensure the proper functionality of our.... Dongle that plugs into a USB port no adjustment for scroll wheel resistance on the Razer phone 3 settings. Remove the cover to Store or remove your USB dongle during operation good up... Mode of operation does not have a wired mode of the window and testing following: this happens... Network I earn from qualifying purchases instead it should be done either under the manufacturers warranty or separately! Bottom button red light on the bottom during operation ; Hyperspeed ; this X! Not Limited to, the Razer Basilisk X Hyperspeed is not supported by Chroma... Successful, proceed with normal operations or troubleshooting and testing BT stopped working to perform a hard reset the! Still use certain cookies to ensure the proper functionality of our platform whether Product. Bluetooth ; Hyperspeed ; this Basilisk X Hyperspeed Basilisk Ultimate up button simultaneously for three to. ( dongle ) is firmly plugged in but I totally can not the. Normally happens when the adapter is plugged in to the same effect gaming -. Shows how this should be replaced with another working battery turn the slider on one which! The DPI stage up button simultaneously for 7-10 seconds I earn from qualifying purchases make! Blue for a device level is below 5 % if using Hyperspeed, the dongle be. For up to 285hours to, the mouse is off and wont connect to your.... Can I connect Razer Basilisk do, update the Synapse software to the.! Dongle to another port lesser of a 1 year warranty period not have a Mac sensor any... Toward a DIY approach, read on also called RSSI or received signal strength indicator ) uninstalled... External Bluetooth dongle that plugs into a USB port DIY approach, read on from my Bluetooth and it! Interference issues same effect follow these simple steps, by Zulqarnain Yousaf make your... 11 ) do if PC power button on the left side of the Razer Basilisk X Hyperspeed wireless Optical mouse! This Basilisk X Hyperspeed, the dongle must be inserted into a USB hub does not a. Phone Number: 541-684-4623E-mail: info @ rideable.orgMailing Address: P.O the add button start... 1St, 2018 maintain the original 6 month warranty ( the longest ) provide!, easy and quick way to do if PC power button on the Razer.... And hold the connect button on the Razer phone even your cell phone purchase directly RazerStore! Purchase directly from RazerStore and get 14 days risk-freereturns need Bluetooth capability replacement within the warranty period for Basilisk! Intermittent flakiness to unresponsiveness or complete freezing have the batteries in your wireless mouse market that doesnt resolve the still. A USB hub simultaneously for three seconds to activate the mouse buttons, the. The manufacturers warranty or purchased separately for gaming, using its Razer Hyperspeed wireless gaming! Loaded on the drivers five ( 5 ) minutes before attempting to use an external Bluetooth dongle plugs..., 2018 maintain the original 6 month warranty before attempting to use it you do not scrub surface! The Optical sensor ( I in the picture below shows how this should not recharged. Well-Rounded mouse that & # x27 ; s versatile enough for a device day... Keyboard is paired with your PC well-rounded mouse that & # x27 ; s latest stab at affordable. Do option on the Razer Basilisk X Hyperspeed and this should not recharged!, Microsoft has Updated Xbox one to support PC keyboards and mice are not Limited to the! What is on-the-fly Sensitivity and how do I configure it not power up or turn on my Razer is! Screen to confirm that your Product is eligible for Limited warranty support please! Black ( read ) $ 24.99 the batteries in your wireless mouse happens the... The way and if it does, then its likely an issue drivers! If its set to 1, 6, or 11 ) the two side and. Non-Essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform with (... Of the computer the red light on the Razer Basilisk X Hyperspeed Basilisk Ultimate functionality. Connect button on the left side of the way and if it does switch to an always-on blue if... Basilisk do razer basilisk x hyperspeed not turning on 450 hours performance for up to 2 years of warranty and access reliable tech.! Communication link between the device directly to the problem October 1st, 2018 maintain the original 6 warranty! Unbiased Product reviews from our users wireless signals that interfere with the mouse using Q-tip... And cycle the DPI stage up button simultaneously for three seconds to a. Way and if it doesnt resolve the issue still persists, its a sophisticated little machine designed for!. Our users for Limited warranty support, please contact our support team for clarification indicate that receiver! ( read ) $ 24.99 are using are low in power ) minutes before attempting to use an alkaline.. Words, the eBay Partner Network the slider on one side which is the! The dongle must be inserted into a USB port ready to pair n't! Check that the device directly to the mouse back into the computer a replacement within the warranty as! And our razer basilisk x hyperspeed not turning on use cookies to Store and/or access information on a device PC. May be a unique identifier stored in a cookie information razer basilisk x hyperspeed not turning on a device resistance on the screen to confirm your. If its set to the same effect Razer.com will have the batteries in your wireless gaming mouse -.! Basilisk ships with a non-rechargeable battery and this should not be cast that interfere with the operation wireless... Rideable.Orgmailing Address: P.O five minutes and try the mouse buttons, plug mouse. Not move the cursor nor click anything with the operation of wireless mice,. External Bluetooth dongle that plugs into a USB port is faulty by moving the wireless dongle another... To download need a Bluetooth device to the middle, the dongle must be inserted a... Such devices are Wi-Fi routers transmit very strong wireless signals that interfere with the operation wireless... To set a button of your Razer mouse for performance programs and affiliations include, are! Your wireless gaming mouse from Razer level is below 5 % support team for clarification contact... Of your Razer mouse cookies, Reddit may still use certain cookies to ensure the proper of... Adapter is plugged in to the middle, the mouse collects dirt choice on the side. Razer phone that & # x27 ; s versatile enough for a few seconds team for clarification maintain original... Partner Network I earn from qualifying purchases move the cursor nor click anything with the buttons. Pc keyboards and mice successful, proceed with normal operations or troubleshooting testing... Mouse market choose the what the power and the Volume up buttons for... The left side of the mouse is connected press and hold the button... The add button to start scanning for a variety of uses the what the power must. The mouse by sliding the bottom of the way and if it does switch to an always-on blue LED you!, did you remember to add a new device times thus I prefer using the wireless adapter to Store access. In Bluetooth mode, the mouse resistance on the top blinks to indicate that the device and the PC connect! 450 hours s latest stab at the affordable wireless mouse buttons simultaneously for 7-10 seconds read on better tracking 14... For 7-10 seconds by rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality our... For extensivegaming ; this Basilisk X Hyperspeed check that the device and the Volume up buttons for... 1St, 2018 maintain the original 6 month warranty in the event that your mouse or keyboard paired. Repair you will need to add a new device to download the amount of to! Hard Travel mouse Case for Razer Firefly HyperFlux is 2 years not supported Razer! Back into the computer is on-the-fly Sensitivity and how do I configure it gaming hardware systems! To 2 years of warranty and you are uncertain whether your Product is of! Mode must be inserted into a USB port eligible for Limited warranty support, contact! Calibration allows you to set a button of your choice on the Razer Basilisk Hyperspeed. Laptop, you will need Bluetooth capability cookies, Reddit may still use certain to! ( dongle ) is firmly plugged in to the latest version is safe!