If you are a former foster youth, click here to request a letter., The OFCO provides trainings on the services provided by our office, the Foster Youth Bill of Rights, and the reasonable and prudent parent standards. Click here to request a training.. I need information about resources available to victims. The purpose of the Public Records Act is to provide access to government records so that members of the public can monitor the performance of government agencies. Your local district attorney has jurisdiction over alleged violations of the Brown Act when the members of a body meet and take action with the intent to deprive the public of information to which the members know the public is entitled. Who should I contact? Thank you to everyone who attended. Call us at 877-846-1602 or file a complaint online. WebOmbudsman or Child Advocates were established within states and/or Child Welfare to investigate complaints, concerns, or violations of children right's while in foster care. The Office of the Foster Care Ombudsperson is a neutral and independent office that helpssolve problemsandcomplaints about thecare, placement,andservicesof childrenand youthin foster care. Wehelp foster youth, social workers, probation officers, resource families and advocates understand the rights of children and youth in foster care.We alsohelp by making policy recommendationsto improve the foster care system.If youare concerned about therightsof a child in foster care, or issues related to theircare, placement, or services, wemay be able tohelp!, The OFCO provides former foster youth in California with Dependency Letters (also called Verification Letters or Ward of the Court Letters). WebOffice of the Foster Care Ombudsperson 744 P Street, M.S. Try to remember the event. You may contact the Governor as follows: I have a complaint against an attorney. If a youth calls to file a complaint, we will process it withinonebusiness day.Any personcan file complaints on behalfofa child in foster care, as long asthe concern is about the rights, care, placement, or services of the foster child.We revieweach caseto determine if it needs further investigation. I want to file a complaint about the Social Security Administration. Do you have a complaint about the Resource Family Approval (RFA) process in your county, such as the timeliness of the application process or a lack of communication? The law that explains the Foster Youth Bill of Rights is Welfare and Institutions Code 16001.9. Who do I contact? Your attorney directly represents your interests and is the one whose advice would be most helpful to you. This was in response to concerns regarding the need for an autonomous and First, try resolving the situation with your countys chain of command. Reasonable and Prudent Parent Standard (RPPS) was created to empower caregivers to make parenting decisions that support youth health, safety, and best interest while encouraging their positive developmental growth. You may also file a written complaint with our Office. Free Help Line: 1-877-846-1602 California County Independent Living Program (ILP) and If this happens, we will discuss this with you. California Provider Helpline (For Foster & Kinship Parents!) The Foster Youth Bill of Rights applies to you if you are in foster care, if you are on probation and in out-of-home care, and/or if you live in any licensedor certifiedchildrensfacility or home in California. In addition, individuals who experience violations of law can often file a lawsuit in court. This program covers residents of the following states: CA. How do I obtain corporate records for business entities, such as corporations? Do you feel like they are not representing your best interest in Court? &" 60 0 obj <> endobj Contact the social workers supervisor and the program manager. Email: fosteryouthhelp@dss.ca.gov. This program covers residents of the following states: CA. Does your lawyer not respond to your contact attempts or return your calls or emails? In recognition of individual rights of privacy and the need of government agencies to maintain the confidentiality of certain records, the Act provides several exemptions that permit government agencies to withhold specified information involving, for example, personnel, investigations, and litigation. If you have already been convicted of a crime and are seeking a pardon, you should contact the Office of the Governor. Is my marriage legal or recognized in California? You can download digital copies below. Who should I contact? Who should I contact? Victim Witness The office does not represent individual defendants and cannot provide legal advice. A local government agency is violating the Brown Act. Do you need help navigating the Medi-Cal system? You have the right to: You have school rights. Extended foster care (age 18+) Emergency support. The Attorney Generals Office cannot assist you with a child custody or visitation matter. Information about how to obtain your own state summary criminal history record is available at. When the Legislature enacted the Public Records Act in 1968, it provided several judicial remedies for persons who believed that they had been wrongfully denied records to which they were entitled. I have concerns about the manner in which the county district attorney is handling a case in which I am the victim. Concerns about child custody and visitation orders issued by the Family Court must be directed to the, If you suspect that a child's health or safety is jeopardized due to abuse or neglect by a parent or other caretaker who has custody of the child, please contact the police or sheriff's department and the. You have the right to: Preparing for Adulthood &Money Management. on-County entities such as the Lastly, n State Community Care Licensing, GH staff/management, California Foster Care Ombudsman, and if needed, other counties were contacted to ensure concerns were addressed. I was divorced outside of the United States. Our office does not maintain court records. You may obtain a referral to a certified lawyer referral service by calling the State Bar at 1-866-442-2529 (toll free in California) or 415-538-2250 (from outside California), or via their website at: I cannot afford a private attorney. Who should I notify? For complaints against city employees or agencies, address your complaint to the head of the city agency, the city attorney's office, the mayor's office, and your representative on the city council. To contact the FDIC, go to. If there is no resolution after working with the county, a letter can be written to the CDSS specifically describing the CWS issues involved, why it is felt that the county agency handled the situation inappropriately, what efforts were made to resolve the problems directly with the county, and provide a copy of the letter(s) you sent to the county and their response(s). In making that decision, the district attorney must evaluate the likelihood that a jury, after weighing all of the conflicting evidence, would find the defendant guilty "beyond a reasonable doubt. State law requires businesses to turn over unclaimed money and property to the state Controller's Office. You may obtain a referral to a certified lawyer referral service by contacting the State Bar at (866)442-2529 (toll-free in California) or (415)538-2250 (from outside California), or via their website at: How can I obtain information about unlawful discrimination? Lassen N/A 19. Volunteers receive a thirty-six hour training, free background check, and continuing education. I am the victim of discrimination in services provided by a business such as a hotel, restaurant or store. The law. (Government Code section 54960.5. You have the right to: You have mental health rights too. Participants will be empowered to make parenting decisions that uphold the rights and promote the positive development and well-being of youth in care. WebFOSTER CARE OMBUDSMAN Toll Free Help Line 1-877-846-1602 The Foster Care Ombudsman: Provides a voice to speak and act on behalf of foster children and youth; to determine if it needs further investigation. We suggest that you consult with a private attorney to determine any civil remedies that may be available to you. If you want to order a printed publication, you can call us at 877-846-1602 or send an online request. I have a complaint about a county child welfare services agency. Ombudsman is a Swedish word that means "representative" or "agent." 1-833-99YOUTH (999-6884) Foster Care Ombudsman. Do you feel like a county agency discriminated against you based on your race, color, religion, sex, national origin (including language, political affiliation, disability, marital status, age, gender, gender identity, gender expression, genetic information, or any other protected class? Accordingly, alleged violations of these requirements should first be reported to the building or public works department in the city or county where the specific property is located. We have a confidentiality policy to protect the identity of people who call to make a complaint. This agency may be contacted as follows: How do I authenticate official documents to be used outside of the United States? Contact the California Office of the Foster Care Ombudsperson. Our team will answer as many as we can in the Q&A section. This duty precludes the Attorney General from representing individual citizens in their disagreements with state agencies or providing advice to any individual regarding the disputed activity. If you have any doubts about a company's business practices, here is some general advice to consider: Ask about licenses and compliance with applicable state and local requirements. In addition, private citizens or the district attorney may bring a civil suit to enforce provisions of the Brown Act or to repeal actions taken in violation of the Act. Please note that if you called in using a phone, you may have to email our team to verify your phone number since your email will not be listed in our participant report. Only a judge can take these away or stop you from communicating with certain people. If there is an immediatesafety issue, we may alsomake areport to the appropriate agencies such as the countys Child Protective Services agency or the Community Care Licensing Division.If this happens, we will discuss this with you. Did you talk to the caregiver or agency/facility staff member? Every law enforcement agency in California is required to establish a procedure to investigate citizens' complaints (Penal Code Section 832.5). Get help for children in foster care, children with special medical conditions and seniors needing You may obtain a referral to a certified lawyer referral service by contacting the State Bar at (866)442-2529 (toll-free in California) or (415)538-2250 (from outside California), or via their website at: I was married outside of the United States. Examples of possible labor law violations include failure to provide workers compensation insurance, child labor, cash pay, unlicensed contractors, minimum wage and overtime claims, failure to provide rest and/or meal periods, and discrimination or retaliation for exercising employee rights or engaging in protected activities. Do you have complaints about your child support case? Family to Family; Kinship; Going to Court- for Kids; El ABC de Sueno Seguro para su Bebe; The ABC of Contact information is available from the. Cost: Free. Attracting and retaining quality caregivers is critical to achieving positive outcomes for children and families and to ensuring the success of child welfare improvement efforts. Where can I obtain information about the California Public Records Act? County Mobile Response and Stabilization Teams also available 24 hours a day, 7 days a week. Apply below! You may obtain a referral to a certified lawyer referral service by contacting the State Bar at (866)442-2529 (toll-free in California) or (415)538-2250 (from outside California), or via their website at: I am the victim of housing discrimination? WebFoster Care Ombudsman Pamela M. Woodman-Kaehler Deputy Director Elizabeth M. Hardy Contact Information: State Capitol Complex Building 6, Room 817-B Charleston, WV 25305 Phone: (304) 558-1117 Fax: (304) 558-1992 Email: FosterCareOmbudsman@wv.gov County Ombuds Contact Info 18. In addition, individuals who experience discrimination or other violations of law can often file a lawsuit in court. An ombudsperson (also called ombudsman) is an impartial, independent person with the authority and responsibility to receive, investigate, and/or informally address and resolve complaints about government actions, and when appropriate, make systemic recommendations based on findings. Los Angeles LA County Ombudsperson for DCFS Youth placed in STRTPs Phone: 1-888-445-1234 A list of Cal/OSHA district offices and their contact information is available at. WebChild Care. A childrens ombudsman can be an independent office, or it may be created within the child welfare agency. hb``c``6e```0D8!A2Sa 2RLb\813s6F&lb>qqKkU^Ok'+X:\# E" Do you need a, Are you a current or former foster youth? To report a workplace accident, or to file a complaint, please contact the Cal/OSHA enforcement unit district office closest to the workplace where the accident occurred or the complaint conditions exist. California birth, death, fetal death, still birth, marriage and divorce records are maintained by the California Department of Public Health Vital Records. Health care. Generally, those issues handled at the local level may include hiring and evaluation of staff, classroom assignments, student advancement and retention, selection/provision of textbooks and materials, student discipline, provision of core curricula subjects, facilities, graduation requirements, homework policies and practices, use of general education funds, dress codes, and school uniforms. This agency may be contacted as follows: Finally, we recommend that you consult with a family law attorney. It is the Department of Justice general policy that local governments will be primarily responsible for citizen complaints against law enforcement agencies or employees of law enforcement agencies, and that appropriate local resources (e.g. File a complaint with the Community Care Licensing Division. Contact Karen de S at 408-920-5781. Contact your social worker and/or your eligibility worker. The California Attorney Generals office represents the state in criminal appellate cases. treat you unfairly because of your race, ethnicity, ancestry, national origin, color, religion, sex, sexual orientation, gender identity and expression, mental or physical disability, HIV status, or membership in a federally recognized Indian tribe, live in a home or STRTP that maintains the social and cultural standards of your Tribe and tribal community, live in a home of your relatives or extended family or a home that is licensed, approved, or specified by your Tribe, live in an Indian foster home that is licensed or approved, or a facility that is approved by your Tribe or an Indian organization that meets your needs, live in a place that reflects and keeps you connected to the cultural and social standards of your Tribe and/or tribal community, contact your ICWA advocate and have them attend court, contact your Tribe, tribal members, and Indian community, have a social worker/probation officer, and lawyer who is trained in ICWA, participate in traditional Native American religious practices, get help becoming a member of an Indian tribe or Alaskan village, get all the benefits that come from being a member of an Indian tribe or Alaskan village, be free from discrimination and be recognized for your relationship with an Indian Tribe or Alaskan village, have protections for your tribal relationship in your case plan, live in a home or STRTP based on your gender identity, be called by your chosen name and gender pronouns, see a doctor or counselor who is gender affirming, have clothing, grooming, and hygiene products that respect your gender identity and expression, have a caregiver, social worker/probation officer, and lawyer that have been trained on SOGIE and how to care for LGBTQ+ youth, stay at your same school if its best for you, get partial credits for all classes you were passing if you change schools, have priority enrollment in pre-school and after-school programs, have priority enrollment at California State Universities and community colleges, access information about college and career education programs, get information about your sexual health in a way that you understand, use or refuse services for birth control, condoms, other types of protection, and pregnancy care, including abortion, without telling an adult, get healthcare services for sexual assault without telling an adult, if you are 12 years or older, choose your own doctor or counselor and make decisions about preventing, testing, or treating STIs and HIV without permission from any adult, get gender affirming mental health treatment, work with your doctor to safely stop taking psychotropic medication, refuse to take psychotropic medication, and no one can punish you for it, know about your diagnosis and understand treatment options, get help with an alcohol or drug problem without permission, get mental health services in a place that meets your needs, if you are 12 years or older, choose your own doctor or counselor and make decisions, see a doctor, dentist, eye doctor, or talk to a counselor when you need to, refuse to take any medicines, vitamins, or herbs, and no one can punish you for it, have the risks/benefits of treatment explained to you in a way that is easy to understand, tell the judge what you want to have happen in your case, tell the judge how you feel about your psychotropic medications, ask the judge for visits with your siblings, request a hearing if you feel like your lawyer is not acting in your best interest, ask for people to be in the courtroom or ask for people to leave, keep your court records private (unless the law says otherwise), tell the judge how you feel about your family, lawyer, and social worker/probation officer, a lawyer, separate from your parents and the county, make sure you are safe and have the services and supports you need, tell the judge what you want to have happen, answer questions you have about court, foster care, and other laws, have a case plan within 60 days of being in foster care, have your case plan updated at least every 6 months, get a copy of it if you are age 10 and older, have your Tribe involved in case plan decisions, plans for visitation with your parents and siblings, transition to independent living plan (TILP), if you are 16 or older, a CFT meeting within 60 days of entering foster care, a CFT meeting at least every 90 days if you are in an STRTP or in a therapeutic foster home, a CFT meeting at least every 90 days if you are getting certain types of services, a CFT meeting when any changes are going to be made to your case plan, visit and contact your parents, siblings, and other family members in private (unless a judge says you cannot), contact people who are not in the foster care system (like friends, church members, teachers, and others), unless a judge says you cannot, your own bank account (unless your case plan says you cannot), work (unless the law says you are too young), earn, save, and manage your money (unless your case plan says you cannot), go to Independent Living Program (if you are old enough), beginning at age 14, get a credit report every year from 3 major reporting agencies and have help fixing any issues, use a phone to make and get confidential (private) calls, privately use email, text messages, or other electronic communication, foster youth advocates and Court Appointed Special Advocates (CASAs), Office of Foster Care Ombudsperson (OFCO). We will ask how you tried to resolve the situation when you contact our office. The Health Care Program for Children in Foster Care (HCPCFC) is a public health nursing program located in county child welfare service agencies and probation departments to provide public health nurse expertise in meeting the medical, dental, mental, and developmental needs of children and youth in foster care. The Office of the Inspector General is responsible for independent oversight of the California Department of Corrections and Rehabilitation, which includes Adult Operations, Adult Programs, Juvenile Justice, the Corrections Standards Authority, the Board of Parole Hearings, the State Commission on Juvenile Justice, the Prison Industry Authority, and the Prison Industry Board. Four days after MaKhias April 30 funeral, former foster youth Deanna Jones testified in the Ohio statehouse that help from a foster care expert could have saved the girls life. In addition, we are prohibited by law from representing private individuals or providing legal advice, legal research or legal analysis to private individuals under any circumstances. Some complaints may be referred to other places for resolution., If we choose to investigate your complaint, we will notify of our decision to investigate, we will offer periodic updates, and we will notify you of the closure of the complaint.All complaints made to the office may include areviewofrecords, contactwithrelevant agencies,and/orinterviewingcertain people., We cannot fireor change social workers., We cannot investigate claims ofchildabuse or neglect., We cannot investigate complaints about judges, attorneys, or law enforcement., We cannot investigate issues related to child custody, child support, and family court., *The OFCO is not an emergency intervention service. 1-877-846-1602 fosteryouthhelp@dss.ca.gov Neither our office nor any other State office routinely maintains copies of wills and trusts. If you cannot afford a private attorney, you may consider contacting your local legal aid office. An attorney would directly represent your interests and is the one whose advice would be most helpful to you. 0 Long Term Care Facilities A Consumer Guide to choosing a Nursing Home: If you would like your full case records (child welfare or adoption), contact the dependency court that had jurisdiction of the case. WebFoster Care 33. If your complaint pertains to special education, please contact: If your complaint pertains to Federal or State civil rights violations, please contact: If your complaint pertains to categorical programs that are mandated by statute, such as No Child Left Behind or Limited English Proficiency, please contact: Other types of complaints against a school, district, principal, teacher, or school personnel may not be within the jurisdiction of the California Department of Education or any other state agency, and should be addressed at the local level. Do you need help accessing appropriate mental health services? We solve problems and complaints about foster youth rights violations and the care, placement, and services of youth in foster care. Individuals have the right to request a copy of their own criminal history summary record from our office to review the information for accuracy and completeness. (PDF) Brochure for People Who Use Medicaid: Need Help with Medicaid? WebYouth in foster care who are experiencing problems with their placement or who are dissatisfied with Ombudsman offices may be instituted by legislation, executive order, or by a child welfare agency. We provide trainings on the services provided by our office, the Foster Youth Bill of Rights, and the reasonable and prudent parent standards. These trainings are available to anyone who works with or cares for youth in foster care in California, such as social workers, probation officers, resource parents, caregivers, CASA, STRTP and group home staff, and our CDSS Team. You have rights to protect your SOGIE. 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